Bug
In ArcGIS Survey123, uploading photos to surveys using Samsung Galaxy S22 Ultra (SM-S908U) returns the following error message intermittently, "An error occurred when rendering by the report engine, Failed to render image for ${photo | size} . Cannot read property 'width' of undefined." when generating feature reports which include photos uploaded from the camera reel on the device and taken through the field app.
| Bug ID Number | BUG-000149962 |
|---|---|
| Submitted | June 13, 2022 |
| Last Modified | June 15, 2025 |
| Applies to | ArcGIS Survey123 |
| Version found | 3.14 |
| Operating System | Android |
| Operating System Version | 12.x |
| Version Fixed | October 2022 Release (3.16) Hotfix1 |
| Status | Fixed |
Workaround
- Take photos while filling out the survey. Do not upload photos to the survey.
- Take a screenshot of the photo. Open the hosted feature layer in ArcGIS Pro, and edit the attachment of the impacted survey points. Replace the corrupted attachment with the screenshot of the photo.
Steps to Reproduce
Bug ID: BUG-000149962
Software:
- ArcGIS Survey123
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