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Bug

In ArcGIS Survey123 Connect version 3.19.116, when analyzing a survey prior to publishing, a permission error ,"[Winerror 32]: the process can not access the file because it is being used by another process" is returned when ArcGIS Pro 3.3 is also installed as a desktop app.

ArcGIS Survey123
Bug ID Number BUG-000168638
SubmittedJune 26, 2024
Last ModifiedMay 12, 2025
Applies toArcGIS Survey123
Version found3.19
Operating SystemWindows OS
Operating System Version11.0 64 bit
StatusNon-Reproducible

Additional Information

This issue is not reproducible in ArcGIS Survey123. If the issue persists, contact Esri Support Services as additional information is required for further investigation.

Workaround

Uninstall ArcGIS Pro 3.3 and reinstall an ArcGIS Pro version earlier than 3.3.

Steps to Reproduce

Bug ID: BUG-000168638

Software:

  • ArcGIS Survey123

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