Bug
In ArcGIS StoryMaps, the capability to embed ArcGIS Insights through iframes has displayed performance issues. In ArcGIS StoryMaps, when a user embeds multiple ArcGIS Insights items in the sidecar section when published, the items overlap one another or fail to load.
| Bug ID Number | BUG-000157618 |
|---|---|
| Submitted | April 18, 2023 |
| Last Modified | March 18, 2025 |
| Applies to | ArcGIS StoryMaps |
| Version found | 23.14 |
| Operating System | Windows OS |
| Operating System Version | 11.0 64 bit |
| Status | Will Not Be Addressed |
Additional Information
The retirement of ArcGIS Insights has been announced. Any known issues related to this product will not be addressed. For more information, refer to https://support.esri.com/en-us/knowledge-base/deprecation-arcgis-insights-000034240.Workaround
- Adding a new slide between the embedded content helps alleviate the issue. However, this is not ideal to present all of the information upfront, as a new slide does not provide a segue. Additionally, in a sidecar, the option to provide a transition between slides with the same media is unavailable, further adding to the above issue.
- Place the embedded ArcGIS Insights items outside of a sidecar.
Steps to Reproduce
Bug ID: BUG-000157618
Software:
- ArcGIS StoryMaps
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