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Bug

In ArcGIS StoryMaps, the capability to embed ArcGIS Insights through iframes has displayed performance issues. In ArcGIS StoryMaps, when a user embeds multiple ArcGIS Insights items in the sidecar section when published, the items overlap one another or fail to load.

ArcGIS StoryMaps
Bug ID Number BUG-000157618
SubmittedApril 18, 2023
Last ModifiedMarch 18, 2025
Applies toArcGIS StoryMaps
Version found23.14
Operating SystemWindows OS
Operating System Version11.0 64 bit
StatusWill Not Be Addressed

Additional Information

The retirement of ArcGIS Insights has been announced. Any known issues related to this product will not be addressed. For more information, refer to https://support.esri.com/en-us/knowledge-base/deprecation-arcgis-insights-000034240.

Workaround

  • Adding a new slide between the embedded content helps alleviate the issue. However, this is not ideal to present all of the information upfront, as a new slide does not provide a segue. Additionally, in a sidecar, the option to provide a transition between slides with the same media is unavailable, further adding to the above issue.
  • Place the embedded ArcGIS Insights items outside of a sidecar.

Steps to Reproduce

Bug ID: BUG-000157618

Software:

  • ArcGIS StoryMaps

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