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Bug

In ArcGIS Server 10.6, cached map services preview at the full extent of the service in the ArcGIS API for JavaScript preview link from REST, while in earlier versions of ArcGIS Server cached map services preview at the extent used in ArcMap when publishing the service.

Last Published: June 11, 2019 ArcGIS GIS Server
Bug ID Number BUG-000116505
SubmittedAugust 30, 2018
Last ModifiedJune 1, 2022
Applies toArcGIS GIS Server
Version found10.6
Operating SystemWindows OS
StatusIn Review

Workaround

Set a custom full extent in ArcMap for the MXD, so that it is zoomed in far enough to see features. Publishing with that MXD shows features in the Java Script Viewer in the initial extent.

Thumbnail Workaround:

Create customer thumbnails in ArcCatalog > Description > Edit

Steps to Reproduce

Bug ID: BUG-000116505

Software:

  • ArcGIS GIS Server

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