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Bug

In ArcGIS Pro, zooming to a layout containing a map frame with an image service causes the imagery to become pixelated.

ArcGIS Pro
Bug ID Number BUG-000171476
SubmittedOctober 14, 2024
Last ModifiedJune 23, 2025
Applies toArcGIS Pro
Version found3.3.2
Operating SystemWindows OS
Operating System VersionN/A
StatusAs Designed

Additional Information

The layout is a simulation of a physical page. Zooming in further and further, things can get pixelated. It is a good practice to check whether everything displays properly at 100 percent zoom, since that is the exported or printed page size.The data does not redraw to account for layout zooming. Upon activating the map frame and zooming in, the image rescales.

Steps to Reproduce

Bug ID: BUG-000171476

Software:

  • ArcGIS Pro

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