laptop and a wrench

Bug

In ArcGIS Pro with the ArcGIS Reality extension, the 3D Products wizard fails and returns the error message, "Failed to execute (ReconstructSurface)."

ArcGIS Pro
Bug ID Number BUG-000163403
SubmittedDecember 4, 2023
Last ModifiedJune 5, 2024
Applies toArcGIS Pro
Version found3.2
Operating SystemWindows OS
Operating System Version11.0 64 bit
StatusKnown Limit

Additional Information

This is a known issue due to the Maximum Path Length Limitation of Windows, which is 260 characters. This error and workaround are documented in the following FAQ: https://pro.arcgis.com/en/pro-app/latest/help/data/imagery/faq.htm.

Workaround

Enabling Long Paths in Windows resolves the issue. To enable Long Path support, create a LongPathsEnabled registry key and set the value to 1. The registry key location is: Computer\HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\FileSystem\LongPathsEnabled (Type: REG_DWORD).

Refer to the following documentation for additional information regarding the maximum file path limitation: https://learn.microsoft.com/en-us/windows/win32/fileio/maximum-file-path-limitation?tabs=registry.

Steps to Reproduce

Bug ID: BUG-000163403

Software:

  • ArcGIS Pro

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