laptop and a wrench


In ArcGIS Pro, when the Summarize Nearby tool is run using a drive time or drive distance, the tool completes successfully, but no output is generated if the user’s ArcGIS Online organization is set to use SSL only.

Last Published: September 9, 2016 ArcGIS Pro
Bug ID Number BUG-000089918
SubmittedAugust 13, 2015
Last ModifiedJune 11, 2020
Applies toArcGIS Pro
Version found1.1
Operating SystemWindows
Operating System Version7.0 64 Bit
Version Fixed1.2


Make a server connection to From that connection, in the World/ServiceAreas toolbox, open the GenerateServiceAreas tool. Run the tool to generate the desired service areas. Run the Summarize Within tool using the service area polygons as the input polygons and the point features as the input summary features. This workflow works even with SSL enabled on the ArcGIS Online organization.

Steps to Reproduce

Bug ID: BUG-000089918


  • ArcGIS Pro

Get help from ArcGIS experts

Contact technical support

Download the Esri Support App

Go to download options

Discover more on this topic