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Bug

In ArcGIS Pro, the oriented imagery viewer fails and returns the error message "Error occurred while loading the image. Failed to fetch" when the image path is a URL to a hosted image.

ArcGIS Pro
Bug ID Number BUG-000171272
SubmittedOctober 7, 2024
Last ModifiedFebruary 10, 2025
Applies toArcGIS Pro
Version found3.3
Operating SystemN/A
Operating System VersionN/A
StatusKnown Limit

Additional Information

To oriented imagery viewer in ArcGIS Pro requires the Amazon S3 bucket policy to allow all ("*") origins to access the image stored in the bucket.

Workaround

Set the Amazon S3 CORS policy (access-control-origin settings) to allow all origins.

Example: [ { “AllowedHeaders”: [ “*” ], “AllowedMethods”: [ “GET” ], “AllowedOrigins”: [ “*” ], “ExposeHeaders”: [], “MaxAgeSeconds”: 3000 } ]

Steps to Reproduce

Bug ID: BUG-000171272

Software:

  • ArcGIS Pro

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