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Bug

In ArcGIS Pro, the generated tile package does not honor the visible scale range for individual layers.

ArcGIS Pro
Bug ID Number BUG-000167634
SubmittedMay 20, 2024
Last ModifiedJune 25, 2026
Applies toArcGIS Pro
Version found2.9
Operating SystemWindows OS
Operating System Version10.0
StatusWill Not Be Addressed

Additional Information

The TPKX file uses a tiling scheme where content is cached at 36K, where the data is visible. ArcGIS Pro resamples the cache content from the closest cache level (36K) in between the scale ranges (36K to 72K) for a good experience. The 36K tiles are resampled at 40K. To ensure cache is not rendered at 40K, you would have to ensure data does not render at 36K.

Steps to Reproduce

Bug ID: BUG-000167634

Software:

  • ArcGIS Pro

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