BUG-000101721 for ArcGIS Pro

Bug ID Number	BUG-000101721
Submitted	December 23, 2016
Last Modified	September 25, 2025
Applies to	ArcGIS Pro
Version found	1.4 Alpha
Operating System	Windows OS
Operating System Version	10.0
Status	Will Not Be Addressed

Additional Information

This issue is as designed. Without pyramids, the GRID raster is not visible at the first level of detail (scale: 591657527.591555, resolution: 156543.033928) so cache generation does not proceed. The tool shows a warning when it's run.![image](https://devtopia.esri.com/storage/user/1228/files/238d1346-cba9-11e8-90ac-abe14d7e7bad) When the tool is executed again after building pyramids, the cache is generated for all levels since the data is visible at all levels. If not having pyramids is an absolute requirement, there is another workaround but it entails running two geoprocessing tools. 1. Run the Manage Tile Cache tool to generate the tile cache using the raster layer as the input. When the raster layer is picked as an input data source, the applicable scales at which the data is visible are checked on. These can be altered by changing the `Minimum Cached Scale` & `Maximum Cached Scale` parameters. This tool generates a cache for the highest level of detail first and can generate a cache from previous cache levels. 2. Using the output from the Manage Tile Cache tool, run the Export Tile Cache tool to generate a tile package.