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Bug

In ArcGIS Pro, PDF documents created using ExportToPDF function creates a corrupt file if a basemap is present in the Map Series using Python (IDLE) and the Python window within ArcGIS Pro.

Last Published: May 29, 2019 ArcGIS Pro
Bug ID Number BUG-000122514
SubmittedMay 21, 2019
Last ModifiedJuly 9, 2025
Applies toArcGIS Pro
Version found2.3.1
Operating SystemN/A
Operating System VersionN/A
Version Fixed2.7.2
StatusFixed

Workaround

1.      Export the map series with the same settings within the project.

2.      Lower the DPI creating a functional PDF document using Python.

Steps to Reproduce

Bug ID: BUG-000122514

Software:

  • ArcGIS Pro

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