laptop and a wrench

Bug

In ArcGIS Pro, copying and pasting a map and layouts cause the software and computer to freeze.

Last Published: April 6, 2020 ArcGIS Pro
Bug ID Number BUG-000118006
SubmittedNovember 7, 2018
Last ModifiedJuly 20, 2025
Applies toArcGIS Pro
Version found2.2.1
Operating SystemWindows OS
Operating System Version10.0 64 Bit
Version Fixed2.6
StatusFixed

Additional Information

The reason for ArcGIS Pro 'freezing' in this case is two-fold. One, the map frame of the copied layout has a grid turned on with intervals set at 100 feet. When the map frame of the copied layout is sourced to the copied map, the map extent incorrectly goes to the full extent of the map. Since the map has a basemap the map extent of the map frame goes to the world. Trying to draw 100 foot grids in this case is very labor intensive and eventually locks up a lot of resources and 'freezes' the app. The map frame extent issue when resourcing the map has been addressed at ArcGIS Pro 2.3. Better resource management when trying to draw an extremely dense grid is a known issue and something we have planned for a future release.

Steps to Reproduce

Bug ID: BUG-000118006

Software:

  • ArcGIS Pro

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