Bug
In ArcGIS Pro, changing the license manager name does not uncheck the extensions even though the new license manager does not contain those extensions causing licensing errors when trying to access the tools associated with those extensions.
| Bug ID Number | BUG-000106707 |
|---|---|
| Submitted | July 19, 2017 |
| Last Modified | June 5, 2024 |
| Applies to | ArcGIS Pro |
| Version found | 2.0 |
| Operating System | Windows OS |
| Operating System Version | 10.0 64 Bit |
| Version Fixed | 2.1 |
| Status | Fixed |
Workaround
Uncheck both the extensions, close ArcGIS Pro and reopen it, then use LM2 as the license manager name. Once the licenses refresh, users see only the basic license checked and enabled. Closing and reopening ArcGIS Pro finally stops throwing the error.Steps to Reproduce
Bug ID: BUG-000106707
Software:
- ArcGIS Pro
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