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Bug

In ArcGIS Pro 2.1.2, the Download Map button is not enabled when a sync-enabled feature service is added to an existing map by right-clicking the service from the catalog view.

Last Published: September 28, 2018 ArcGIS Pro
Bug ID Number BUG-000112089
SubmittedMarch 2, 2018
Last ModifiedFebruary 14, 2025
Applies toArcGIS Pro
Version found2.1.1
Operating SystemWindows OS
Operating System Version10.0 64 Bit
StatusNon-Reproducible

Additional Information

This problem is not reproducible with the current version of ArcGIS Pro 2.3. Right-click a feature service that supports extract data and sync and click Add To , and then when activating that map view, the Download Map button is enabled.

Workaround

  1. Add the service by clicking and dragging from the Catalog pane.
  2. Add the service to the current map by right-clicking on the service in the Catalog window.

Steps to Reproduce

Bug ID: BUG-000112089

Software:

  • ArcGIS Pro

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