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Bug

In ArcGIS Pro 1.2, if the licensing type is set to Single Use or Concurrent Use, and the user is not signed in to ArcGIS Online, the following message displays, "The Esri Update service is temporarily unavailable."

Last Published: September 6, 2016 ArcGIS Pro
Bug ID Number BUG-000097834
SubmittedJuly 16, 2016
Last ModifiedJune 5, 2024
Applies toArcGIS Pro
Version found1.2
Operating SystemWindows OS
Operating System Version10.0
Version Fixed1.3
StatusFixed

Workaround

Workaround 1: Download ArcGIS Pro 1.3 manually from the My Esri website. Workaround 2: Switch the licensing type to ArcGIS Online, and log in with an organizational account to update the software. Workaround 3: Log in to ArcGIS Online.

Steps to Reproduce

Bug ID: BUG-000097834

Software:

  • ArcGIS Pro

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