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Bug

In ArcGIS Online, when trying to add a shapefile as a ZIP in Map Viewer via "Add Layer from File", the following error message is returned, "Unable to import this shapefile."

Last Published: July 20, 2021 ArcGIS Online
Bug ID Number BUG-000139928
SubmittedMay 17, 2021
Last ModifiedJune 5, 2024
Applies toArcGIS Online
Version found9.1
Operating SystemWindows OS
Operating System Version10.0 64 Bit
StatusKnown Limit

Additional Information

The shapefile contains shapes without a coordinate system file, and is not supported in with imported map as a feature collection. WGS84 must be used when importing the shapefile. Refer to https://doc.arcgis.com/en/arcgis-online/reference/add-layers.htm#FILE for more information.

Workaround

In ArcGIS Online, upload the Shapefile ZIP. To do so, click Content > Add Item > From your Computer

Steps to Reproduce

Bug ID: BUG-000139928

Software:

  • ArcGIS Online

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