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In ArcGIS Online, when creating a Story Map Tour from a web map containing a hosted feature service published from a CSV file, the following error message is displayed, "Sorry, Map Tour loading failed."

Last Published: October 12, 2015 ArcGIS Online
Bug ID Number BUG-000089422
SubmittedJuly 29, 2015
Last ModifiedJune 11, 2020
Applies toArcGIS Online
Version found3.8

Additional Information

this is no longer reproducible.


Go to My content > Create new > App > From a template and create the Story Map Tour from there. OR Publish an XY Event Layer created from the CSV file in ArcMap.

Steps to Reproduce

Bug ID: BUG-000089422


  • ArcGIS Online

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