laptop and a wrench

Bug

In ArcGIS Online, usernames are not automatically generated when adding members using a CSV file with the 'Add members without sending invitations' or 'Add members and notify them via email' method as stated in the following documentation: https://doc.arcgis.com/en/arcgis-online/administer/invite-users.htm

ArcGIS Online
Bug ID Number BUG-000160661
SubmittedAugust 15, 2023
Last ModifiedJune 2, 2025
Applies toArcGIS Online
Version foundJune 2023
Operating SystemWindows OS
Operating System Version10.0
Version FixedPlanned Release Date: Q4 2023
StatusFixed

Additional Information

This issue is fixed in the ArcGIS Online October 2023 release. The username is not optional, and the documentation is to be updated accordingly.

Workaround

Manually fill in the username in the CSV file before uploading the file to ArcGIS Online.

bug6

Steps to Reproduce

Bug ID: BUG-000160661

Software:

  • ArcGIS Online

Get notified when the status of a bug changes

Download the Esri Support App

Discover more on this topic

Get help from ArcGIS experts

Contact technical support

Download the Esri Support App

Go to download options