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Bug

In ArcGIS Online, the 'Use as Basemap' option box is not available when adding a layer from the web for a Web Map Tile Service (WMTS) Open Geospatial Consortium (OGC) in the Map Viewer.

Last Published: March 30, 2018 ArcGIS Online
Bug ID Number BUG-000112636
SubmittedMarch 23, 2018
Last ModifiedJune 5, 2024
Applies toArcGIS Online
Version found5.4
Operating SystemWindows OS
Operating System Version10.0 64 Bit
StatusNon-Reproducible

Additional Information

This works fine. Once the Web Map Tile Service (WMTS) URL is added, click Get layers. The layers are displayed in the drop down and the option of 'Use as Basemap' is seen.

Workaround

Add Web Map Tile Service (WMTS) as an item and add WMTS as a basemap.

Steps to Reproduce

Bug ID: BUG-000112636

Software:

  • ArcGIS Online

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