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Bug

In ArcGIS Online, the point feature in a KML layer created using the Extract Data tool in Map Viewer is displayed as a red X in Map Viewer and on Google Earth.

Last Published: June 30, 2021 ArcGIS Online
Bug ID Number BUG-000141044
SubmittedJune 28, 2021
Last ModifiedJune 5, 2024
Applies toArcGIS Online
Version found9.1
Operating SystemWindows OS
Operating System Version10.0 64 Bit
StatusWill Not Be Addressed

Additional Information

This issue is not a Map Viewer bug. The Red X is the standard symbol used in KMLs when there is not picture image file accessible in a KML.

Workaround

Use the Layer To KML tool in ArcGIS Pro.

Steps to Reproduce

Bug ID: BUG-000141044

Software:

  • ArcGIS Online

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