In ArcGIS Online, the Get Directions link is not available to use in a feature pop-up window for existing features in the Web AppBuilder for ArcGIS app.
Last Published: August 6, 2019ArcGIS Online
Bug ID Number
BUG-000124101
Submitted
July 29, 2019
Last Modified
May 31, 2023
Applies to
ArcGIS Online
Version found
7.2
Status
In Review
The issue is being reviewed. The review process ensures that the issue contains all necessary information and is easy to understand, that it is not a duplicate of an existing issue, and that it is a valid bug or enhancement request. During this phase, it is possible that you are contacted for clarification or additional information.
Workaround
Add the Directions widget in the Web AppBuilder for ArcGIS app.
Use the Get Directions option (Directions from here and to) by clicking the More Options (…) button next to the Zoom To button.