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Bug

In ArcGIS Online, the Directions tool is getting non-functional in Map viewer Classic when switching to a dynamic (non-cached) custom basemap.

Last Published: September 10, 2021 ArcGIS Online
Bug ID Number BUG-000141506
SubmittedJuly 16, 2021
Last ModifiedNovember 25, 2024
Applies toArcGIS Online
Version found9.2
Operating SystemWindows OS
Operating System Version10.0 64 Bit
Version FixedNov 2024
StatusFixed

Workaround

  • Refresh the web map page.
  • Use Map Viewer.

Steps to Reproduce

Bug ID: BUG-000141506

Software:

  • ArcGIS Online

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