In ArcGIS Online, the Change Style symbology setting fails to display the output image when the security for virtual directories is enabled on ArcGIS for Server with GIS tier, built in users and roles, and the item has been added with the credentials stored with the item.
Last Published: January 9, 2016ArcGIS Online
Bug ID Number
March 25, 2015
August 21, 2020
The bug has been fixed. See the Version Fixed and Additional Information, if applicable, for more information.
This issue has been fixed in the ArcGIS Online 3.8 update.
1) Disable security on ArcGIS for Server virtual directories (in the Admin server endpoint, Home > Security > Config > Update > False).
2) Do not store the credentials with the item in ArcGIS Online.