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Bug

In ArcGIS Online, reordering fields in the pop-up in Map Viewer is not honored in ArcGIS Web AppBuilder.

Last Published: March 11, 2022 ArcGIS Online
Bug ID Number BUG-000142384
SubmittedAugust 20, 2021
Last ModifiedJune 5, 2024
Applies toArcGIS Online
Version found9.2
Operating SystemWindows OS
Operating System Version10.0 64 Bit
StatusWill Not Be Addressed

Additional Information

This is because 3.x applications such as ArcGIS Web AppBuilder do not support pop-up elements that help users author more advanced pop-up configurations. Using ArcGIS Experience Builder or other 4.x web applications honor these pop-up configurations. This is not a bug with Map Viewer or the web map specifications but the limitation of the application in reading these properties.

Workaround

Re-order the pop-up in Map Viewer Classic

Steps to Reproduce

Bug ID: BUG-000142384

Software:

  • ArcGIS Online

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