laptop and a wrench

Bug

In ArcgIS Online Map Viewer, the Classify Pixels Using Deep Learning raster analysis tool fails and returns the error, “Unable to extract and reorder raster bands. Invalid band index encountered.”

ArcGIS Online
Bug ID Number BUG-000158686
SubmittedMay 31, 2023
Last ModifiedJune 10, 2025
Applies toArcGIS Online
Version foundFebruary 2023
Operating SystemN/A
Operating System VersionN/A
StatusNon-Reproducible

Additional Information

This workflow cannot be reproduced. It is expected to function correctly in newer releases.

Steps to Reproduce

Bug ID: BUG-000158686

Software:

  • ArcGIS Online

Get notified when the status of a bug changes

Download the Esri Support App

Discover more on this topic

Get help from ArcGIS experts

Contact technical support

Download the Esri Support App

Go to download options