laptop and a wrench

Bug

In ArcGIS Online Map Viewer, custom web styles do not load in the Style Picker. The symbols display on a published feature layer, but the symbols do not appear in a published web style.

ArcGIS Online
Bug ID Number BUG-000153379
SubmittedOctober 31, 2022
Last ModifiedSeptember 23, 2025
Applies toArcGIS Online
Version found10.2
Operating SystemWindows OS
Operating System Version10.0 64 Bit
StatusNon-Reproducible

Additional Information

Publish the layer and the style with the latest release builds of ArcGIS Pro and the symbol gallery loads as expected and symbols get applied to value as expected following the steps outlined in the issue.

Workaround

This post has some relevant information on this issue, however the problem seems a bit different. If the symbology can successfully be published as a hosted feature layer, the symbology is supposed to work in a custom web style. https://community.esri.com/t5/arcgis-online-questions/custom-web-style-in-map-viewer/td-p/1056368

Steps to Reproduce

Bug ID: BUG-000153379

Software:

  • ArcGIS Online

Get notified when the status of a bug changes

Download the Esri Support App

Discover more on this topic

Get help from ArcGIS experts

Contact technical support

Download the Esri Support App

Go to download options