Bug
In ArcGIS Online, a story map with a dashboard embedded as a URL prompts for login from cross-organizational group members.
| Bug ID Number | BUG-000139293 |
|---|---|
| Submitted | April 22, 2021 |
| Last Modified | August 16, 2024 |
| Applies to | ArcGIS Online |
| Version found | 9.1 |
| Operating System | Windows OS |
| Operating System Version | 10.0 |
| Status | Known Limit |
Additional Information
In the test items included in the incident, it looks like an organizational URL (esrips.maps.arcgis.com) is being used to embed the item. Direct login to items using another organization's URL is not supported. However, there is a simple workaround. Please use the generic URL (www.arcgis.com) when embedding any ArcGIS items. This eliminates the situation where the viewer is asked to login to the partner organization, and this is a best practice when sharing content through partnered collaboration, regardless of whether the content being shared is embedded in a StoryMaps or not. Please note that a login prompt may still be shown; however, clicking OK on the prompt shows the embedded content (without the need to re-enter credentials) as long as the generic URL is used to embed the item.Steps to Reproduce
Bug ID: BUG-000139293
Software:
- ArcGIS Online
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