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Bug

In ArcGIS Online, a hosted tile layer with a custom tiling scheme is unable to add to an existing map or is automatically added as the basemap in a new map.

Last Published: January 15, 2019 ArcGIS Online
Bug ID Number BUG-000119158
SubmittedJanuary 4, 2019
Last ModifiedJune 5, 2024
Applies toArcGIS Online
Version found6.4
StatusWill Not Be Addressed

Additional Information

This is expected behavior. If a tiled map service supports export map, the map viewer will use that if the tiling scheme does not match. If the service does not support export map, then it will either be added as a basemap or rejected as tiling scheme mismatch.

Workaround

Use the ArcGIS Online tiling scheme.

Steps to Reproduce

Bug ID: BUG-000119158

Software:

  • ArcGIS Online

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