laptop and a wrench

Bug

In ArcGIS Navigator, routes saved from the Directions widget in ArcGIS Experience Builder include an added stop and fail, returning the error message "Failed to create route—No Tracker".

ArcGIS Navigator
Bug ID Number BUG-000181737
SubmittedDecember 16, 2025
Last ModifiedJanuary 9, 2026
Applies toArcGIS Navigator
Version found24.1
Operating SystemApple iOS
Operating System VersionN/A
StatusUnder Consideration

Workaround

When using only the first and second 'Find address or place' search bar, without adding an additional stop, the saved route works as expected. Additionally, routes can be created in ArcGIS Pro and published to ArcGIS Online for use in the ArcGIS Navigator mobile app.

Steps to Reproduce

Bug ID: BUG-000181737

Software:

  • ArcGIS Navigator

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