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Bug

In ArcGIS Maps for Office 3.1, PowerPoint returns an error if there is a default basemap using Web Map Tile Service (WMTS) tile layers.

Last Published: October 13, 2015 Esri Maps for Office
Bug ID Number BUG-000090097
SubmittedAugust 19, 2015
Last ModifiedOctober 9, 2023
Applies toEsri Maps for Office
Version found3.1
Operating SystemWindows OS
Operating System VersionN/A
StatusWill Not Be Addressed

Additional Information

The product version associated with this issue is no longer supported. If this issue occurs in the latest version of ArcGIS Maps for Office, contact Esri Technical Support to report a new bug.

Workaround

Add a map that does not use Web Map Tile Service (WMTS).

Steps to Reproduce

Bug ID: BUG-000090097

Software:

  • Esri Maps for Office

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