laptop and a wrench

Bug

In ArcGIS Instant Apps, using a custom locator in several templates (Basic, Media Map, and Sidebar) returns no results if the 'From existing locator' option is used.

ArcGIS Online
Bug ID Number BUG-000157407
SubmittedApril 11, 2023
Last ModifiedAugust 6, 2025
Applies toArcGIS Online
Version foundN/A
Operating SystemN/A
Operating System VersionN/A
Version FixedOctober 2023
StatusFixed

Workaround

Use the From URL option and directly input the custom locator URL.

Steps to Reproduce

Bug ID: BUG-000157407

Software:

  • ArcGIS Online

Get notified when the status of a bug changes

Download the Esri Support App

Discover more on this topic

Esri Community

Search for related information

Training

Find training related to this topic

ArcGIS Ideas

Explore ideas and give feedback

Get help from ArcGIS experts

Contact technical support

Download the Esri Support App

Go to download options