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Bug

In ArcGIS Hub, users receive an error, "The underlying service failed to respond or responded with an error." when attempting to chart attributes from a CSV file when accessing the dataset overview page via an HTTPS connection.

Last Published: October 11, 2018 ArcGIS Online
Bug ID Number BUG-000112341
SubmittedMarch 12, 2018
Last ModifiedAugust 10, 2025
Applies toArcGIS Online
Version foundN/A
StatusFixed

Workaround

Load the dataset overview page over HTTP instead of HTTPS.ORPublish the CSV file as a hosted table and share the hosted table with the Open Data group instead.

Steps to Reproduce

Bug ID: BUG-000112341

Software:

  • ArcGIS Online

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