In ArcGIS for Server 10.3.1, a print service is unable to access unsecured map services if ArcGIS for Server uses web tier authentication.
Last Published: September 7, 2016ArcGIS for Server
Bug ID Number
July 6, 2015
July 28, 2020
ArcGIS for Server
After review by the development team, it has been determined that this issue is related to a known limitation with the software that lies outside of Esri's control. The issue's Additional Information section may contain further explanation.
The printing of services secured at the web tier is not supported by ArcGIS Server print services.