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Bug

In ArcGIS for Server 10.3.1, a print service is unable to access unsecured map services if ArcGIS for Server uses web tier authentication.

Last Published: September 7, 2016 ArcGIS for Server
Bug ID Number BUG-000088865
SubmittedJuly 6, 2015
Last ModifiedJuly 28, 2020
SeverityHigh
Applies toArcGIS for Server
Version found10.3.1
StatusKnown Limit

Additional Information

The printing of services secured at the web tier is not supported by ArcGIS Server print services.

Workaround

If printing unsecured services, install a second web adaptor with anonymous access enabled. http://server.arcgis.com/en/web-adaptor/latest/install/iis/install-multiple-arcgis-web-adaptors-iis.htm This skips the authentication step that the print service cannot complete. Because the service is unsecured from Server Manager, there is no authorization step required.

Steps to Reproduce

Bug ID: BUG-000088865

Software:

  • ArcGIS for Server

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