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Bug

In ArcGIS for Excel, the ArcGIS Online or ArcGIS Enterprise data connections are lost after logging in again with the Portal for ArcGIS's account in the Microsoft Excel file.

Last Published: October 1, 2022 ArcGIS for Excel
Bug ID Number BUG-000152290
SubmittedSeptember 14, 2022
Last ModifiedJune 4, 2025
Applies toArcGIS for Excel
Version found2022.2
Operating SystemWindows OS
Operating System Version10.0 64 Bit
Version FixedPlanned Release Date: Q1 2023
StatusFixed

Workaround

When logging into ArcGIS Online and ArcGIS Enterprise, select ‘Keep me signed in'.

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However, the 'Keep me signed in' option is not available using the ArcGIS organization's URL dropdown and organizations using SAML login.

Steps to Reproduce

Bug ID: BUG-000152290

Software:

  • ArcGIS for Excel

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