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Bug

In ArcGIS Field Maps, when a web map is taken offline (ad-hoc or predefined) with map search layer enabled on a field with pop-ups disabled, the search results returns the arror message, "No Data" on iOS 15.x devices.

ArcGIS Field Maps
Bug ID Number BUG-000146365
SubmittedJanuary 26, 2022
Last ModifiedSeptember 26, 2025
Applies toArcGIS Field Maps
Version found21.4
Operating SystemApple iOS
Operating System Version15.x
StatusNon-Reproducible

Additional Information

This issue is not reproducible in ArcGIS Field Maps. If the issue occurs, contact Esri Support Services as additional information is required for further investigation.

Workaround

Enable popups, but in the case that the author doesn't want pop-ups for their audience, the layer can be added twice to the map, one layer without pop-ups and one layer with pop-ups enabled, but set the visibility range to the 'room level' on the layer with pop-ups enabled. This way the points can be seen on the map at the 'count level' and clicked on, but have no pop-ups display when zoomed out further than the 'room level'. But this also allows for the search to return the appropriate address title when searching offline, rather than 'no title' returning when searching for features in the web map offline.

 

Steps to Reproduce

Bug ID: BUG-000146365

Software:

  • ArcGIS Field Maps

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