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Bug

In ArcGIS Field Maps, automatic sync requires the offline area in use to be open in order to sync changes when connected, rather than just having the application on-screen, for both Android and iOS devices

ArcGIS Field Maps
Bug ID Number BUG-000173697
SubmittedJanuary 17, 2025
Last ModifiedSeptember 26, 2025
Applies toArcGIS Field Maps
Version found24.3
Operating SystemAndroid
Operating System Version15.x
StatusAs Designed

Additional Information

This is working as designed. With the automatic sync setting enabled, the current map area will auto-sync under the following conditions: 1. Application is on the screen. 2. Device has a data connection. 3. The offline map area is active (on the screen). Log any suggestions for improvements on the ArcGIS Ideas site, refer to this link attached: https://community.esri.com/t5/custom/page/page-id/arcgis-ideas.

Steps to Reproduce

Bug ID: BUG-000173697

Software:

  • ArcGIS Field Maps

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