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Bug

In ArcGIS Explorer Desktop 2500 when a scale dependency is set on map service layers, pop-ups do not work for these layers, even when they are in visible scale range.

Last Published: August 31, 2014 ArcGIS for Server
Bug ID Number NIM089564
SubmittedMarch 6, 2013
Last ModifiedApril 2, 2025
Applies toArcGIS for Server
Version found10.1
Operating SystemWindows OS
Operating System Version2008 R2 64 Bit
StatusWill Not Be Addressed

Workaround

Remove scale dependencies from the layers in the service or setup query layers in ArcGIS Explorer

Steps to Reproduce

Bug ID: NIM089564

Software:

  • ArcGIS for Server

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