Bug
In ArcGIS Explorer 3400, the basemap gallery appears empty when signed in to an organization account.
| Bug ID Number | BUG-000096011 |
|---|---|
| Submitted | April 25, 2016 |
| Last Modified | June 5, 2024 |
| Applies to | Explorer for ArcGIS |
| Version found | N/A |
| Operating System | N/A |
| Status | Known Limit |
Additional Information
The following link, http://webhelp.esri.com/arcgisexplorer/2500//en/ArcGIS_online_organizations.htm explains procedure for getting basemaps from organization.Workaround
1. Add the desired basemap before logging in to the ArcGIS Online organization account.2. Add a GIS service by navigating to Add Content > GIS Services > <a href="http://services.arcgisonline.com/arcgis/services" target="_blank">http://services.arcgisonline.com/arcgis/services</a>.Steps to Reproduce
Bug ID: BUG-000096011
Software:
- Explorer for ArcGIS
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