laptop and a wrench

Bug

In ArcGIS Experience Builder, web experiences with multiple layers consisting of heavy data reload automatically when opened on iOS mobile devices, returning the error “A problem repeatedly occurred on <web experience URL>."

ArcGIS Experience Builder
Bug ID Number BUG-000173455
SubmittedJanuary 8, 2025
Last ModifiedSeptember 19, 2025
Applies toArcGIS Experience Builder
Version foundNov 2024
Operating SystemApple iOS
Operating System Version18.x
StatusIn Review

Workaround

  • Limit the number of layers. 
  • Be aware and shutdown background apps; they are a hidden consumer of memory and CPU.

Steps to Reproduce

Bug ID: BUG-000173455

Software:

  • ArcGIS Experience Builder

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