Bug
In ArcGIS Experience Builder, the Utility Network Trace widget displays a licensing error for users with the ArcGIS Utility Network user type extension if the Utility Network map image layer has been shared to the public level.
| Bug ID Number | BUG-000165064 |
|---|---|
| Submitted | February 13, 2024 |
| Last Modified | August 3, 2026 |
| Applies to | ArcGIS Experience Builder |
| Version found | 11.1 |
| Operating System | Windows Server |
| Operating System Version | 2022 |
| Status | Will Not Be Addressed |
Additional Information
This issue is fixed in ArcGIS Enterprise 11.3 and 11.5.Workaround
Leave the sharing level of the associated map image layer at the private or organization level.
If the sharing level of the map image layer has been set to public:
- Change the sharing level of the map image layer back to private or organization.
- Republish the web map again from ArcGIS Pro.
- Refresh the ArcGIS Experience Builder web app, and the Utility Network Trace widget works again.
Note: This is also seen within web applications developed with the API for JavaScript, and the workaround includes setting both the map image layer and the feature layer to organization.
Steps to Reproduce
Bug ID: BUG-000165064
Software:
- ArcGIS Experience Builder
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