Bug
In ArcGIS Experience Builder, the pop-up causes the map to go blank on Samsung S20 FE (Android 13) and older devices with earlier Android versions, and the map redisplays when the pop-up is closed.
| Bug ID Number | BUG-000169202 |
|---|---|
| Submitted | July 17, 2024 |
| Last Modified | August 5, 2025 |
| Applies to | ArcGIS Experience Builder |
| Version found | June 2024 |
| Operating System | Android |
| Operating System Version | 13.x |
| Status | Duplicate |
Additional Information
Duplicate of BUG-000162985:Workaround
Reproducibility:
• Reproducible: Samsung S20 FE with Android 13 (customers have experienced the issue on other older devices with earlier Android versions as well).
• Not Reproducible: Tested on other devices, including the iPhone 14, Samsung S22 Ultra, Google Pixel 7, Samsung Z Flip, and Google Pixel 8 with Android Version 14, where the issue was not observed.
Steps to Reproduce
Bug ID: BUG-000169202
Software:
- ArcGIS Experience Builder
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