Bug
In ArcGIS Experience Builder, the Map and the Basemap Gallery widget do not display a publicly shared custom basemap if the 'Allow anonymous access to your organization' setting is turned off.
| Bug ID Number | BUG-000167252 |
|---|---|
| Submitted | May 6, 2024 |
| Last Modified | August 20, 2025 |
| Applies to | ArcGIS Experience Builder |
| Version found | Feb 2024 |
| Operating System | N/A |
| Operating System Version | N/A |
| Status | As Designed |
Additional Information
This is the designed behavior of not enabling the 'Allow anonymous access to your organization' setting. Refer to https://doc.arcgis.com/en/arcgis-online/administer/configure-security.htm#ESRI_SECTION1_323F5BC306A542258085A4910D261463 for more information. With this option off, queries for basemap resources are not the same for anonymous and signed-in users and result in the Esri default.Workaround
Enable the 'Allow anonymous access to your organization' option in the organization's settings.
Steps to Reproduce
Bug ID: BUG-000167252
Software:
- ArcGIS Experience Builder
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