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Bug

In ArcGIS Enterprise, viewing uploaded PDF files relies on URLs that token information that does not expire as expected.

Portal for ArcGIS
Bug ID Number BUG-000158578
SubmittedMay 25, 2023
Last ModifiedJune 5, 2024
Applies toPortal for ArcGIS
Version found10.9.1
Operating SystemWindows Server
Operating System Version2019 64 Bit
StatusAs Designed

Additional Information

In all versions of Portal for ArcGIS, the user's token is used when generating a link to the content. In Portal for ArcGIS 10.9.1 and prior, when a user logs into the portal, they are kept logged in for two weeks by default. Navigate to the Items Detail page and view the URL; the tokens used there are valid for two weeks by default. It is possible to reduce the maximum access token expiration and set it to a lower value if desired. In the 11.0 version, Portal for ArcGIS uses a different mechanism called a 'refresh token' that can be used to repeatedly generate new access tokens. An access token generated by a refresh token is valid for only 30 minutes. The description of the problem matches the documented and expected behavior of the software.

Steps to Reproduce

Bug ID: BUG-000158578

Software:

  • Portal for ArcGIS

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