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Bug

In ArcGIS Enterprise, printing a PDF file with a custom print service created in ArcGIS Pro 3.1 results in a faded image.

ArcGIS GIS Server
Bug ID Number BUG-000161520
SubmittedSeptember 19, 2023
Last ModifiedJune 5, 2024
Applies toArcGIS GIS Server
Version found11.1
Operating SystemN/A
Operating System VersionN/A
StatusAs Designed

Additional Information

A normal PDF output is seen when publishing from ArcGIS Pro 3.0 to ArcGIS Enterprise 11.0. and ArcGIS Pro 2.9 to ArcGIS Enterprise 11.1.

Workaround

Set the color model to RGB in the Properties page inside the Color Management tab while authoring a layout in ArcGIS Pro.

Steps to Reproduce

Bug ID: BUG-000161520

Software:

  • ArcGIS GIS Server

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