laptop and a wrench

Bug

In ArcGIS Enterprise 11.5, ArcGIS Experience Builder apps embedded in external websites via an HTML iframe may either return the error “Item does not exist or is inaccessible” despite valid credentials or become stuck in a continuous loading state.

ArcGIS Experience Builder
Bug ID Number BUG-000184262
SubmittedApril 13, 2026
Last ModifiedApril 23, 2026
Applies toArcGIS Experience Builder
Version found11.5
Operating SystemN/A
Operating System VersionN/A
StatusDuplicate

Additional Information

Duplicate of BUG-000178493

Workaround

Upgrade to ArcGIS Enterprise 12.0.

Steps to Reproduce

Bug ID: BUG-000184262

Software:

  • ArcGIS Experience Builder

Get notified when the status of a bug changes

Download the Esri Support App

Discover more on this topic

Get help from ArcGIS experts

Contact technical support

Download the Esri Support App

Go to download options