laptop and a wrench

Bug

In ArcGIS Desktop, if a network disruption occurs while a license is checked-out and the program is closed before reconnecting, the License Manager is not returned immediately when reconnected.

Last Published: September 23, 2019 ArcGIS for Desktop
Bug ID Number BUG-000110430
SubmittedDecember 27, 2017
Last ModifiedFebruary 19, 2025
Applies toArcGIS for Desktop
Version found10.5.1
Operating SystemWindows OS
Operating System Version7.0 64 Bit
StatusKnown Limit

Additional Information

The actual time for the License Manager to pull back these licenses is 2 hours. This is to allow a user to continue working without hindrance and lose work as a result of bad network issues.

Workaround

Go to License Server Administrator > select Force Check-in for the license once the machine is reconnected to the network.

Steps to Reproduce

Bug ID: BUG-000110430

Software:

  • ArcGIS for Desktop

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