laptop and a wrench


In ArcGIS Desktop 10.3.1, the error "Cannot open the file: mk:@MSITStore:C:\Program Files (x86)\ArcGIS\Desktop10.3\help\optimized_map_services.chm." is received when opening optimized_map_services.chm under C:\Program Files (x86)\ArcGIS\Desktop10.3\help.

Last Published: July 23, 2015 ArcGIS for Desktop
Bug ID Number BUG-000089058
SubmittedJuly 14, 2015
Last ModifiedJune 5, 2024
Applies toArcGIS for Desktop
Version found10.3.1
StatusWill Not Be Addressed

Additional Information

We apologize that we were unable to address this issue within the current product support cycle. If the issue continues to affect your work in a supported release, please contact Technical Support.

Steps to Reproduce

Bug ID: BUG-000089058


  • ArcGIS for Desktop

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