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Bug

In ArcGIS Collector (Android), an offline area outside the web map extent fails to download.

Last Published: September 28, 2020 ArcGIS Collector
Bug ID Number BUG-000133935
SubmittedSeptember 17, 2020
Last ModifiedJune 5, 2024
Applies toArcGIS Collector
Version found20.2.1
Operating SystemAndroid
Operating System Version9.x
StatusKnown Limit

Additional Information

This behavior is expected to happen when trying to download an offline area where the extent does not intersect with the basemap or web map extent. This fails to generate any basemap tiles for the offline map area.

Steps to Reproduce

Bug ID: BUG-000133935

Software:

  • ArcGIS Collector

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