laptop and a wrench

Bug

In ArcGIS API for Python 2.1, when using ArcGIS Enterprise 10.9.1 or prior with the ArcGIS Web Adaptor (Java Platform) and the Apache web server, authentication to the portal fails if the ProxyErrorOverride parameter in the Apache configuration is set to 'On'.

Portal for ArcGIS
Bug ID Number BUG-000165127
SubmittedFebruary 15, 2024
Last ModifiedDecember 16, 2024
Applies toPortal for ArcGIS
Version found10.9.1
Operating SystemWindows Server
Operating System Version2019 64 Bit
StatusWill Not Be Addressed

Additional Information

The ArcGIS API for Python will not address this issue, as the root cause is on the enterprise web adapter.

Workaround

  • Set "ProxyErrorOverride = Off".
  • Use ArcGIS API for Python 2.0 or prior.
  • Use ArcGIS Enterprise 11.1.

Steps to Reproduce

Bug ID: BUG-000165127

Software:

  • Portal for ArcGIS

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