laptop and a wrench

Bug

In ArcGIS 10.4 for Desktop, after adding certain hosted feature layers from ArcGIS Online, and quickly turning features on and off in layout view results in a crash.

Last Published: August 21, 2020 ArcGIS for Desktop
Bug ID Number BUG-000096878
SubmittedJune 3, 2016
Last ModifiedFebruary 20, 2025
Applies toArcGIS for Desktop
Version found10.4
Operating SystemWindows OS
Operating System Version8
StatusWill Not Be Addressed

Additional Information

We apologize that we were unable to address this issue within the current product support cycle.  If the issue continues to affect your work in a supported release, please contact Technical Support.

Workaround

Use ArcGIS 10.3.1 for Desktop.Or Turn layers on and off in data view.

Steps to Reproduce

Bug ID: BUG-000096878

Software:

  • ArcGIS for Desktop

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